Let Customers Reach Your Business on globally popular instant messenger.

Engage Customers On Their Favorite Social Media Channel
(Patent Pending)

Customer Helpdesk

Convert customer queries/feedback on popular instant messenger to helpdesk tickets, multi-agent, rule based handling... Read More

Business Integration

Integrate Chat Messengers with your Business Apps, CRM, Helpdesk, Offer Automated Services, Get Analytics... Read More

Campaigns Management

Collect Responses of Campaigns, Polls, Consumer Surveys on Chat Messengers, View Trends... Read More



  • Taking Orders
  • Customer Inquiries
  • After-sales Support
  • Register for Services
  • Request App Download Link
  • Hashtag Based Services

  • Handle Customer Queries
  • Create Service Tickets
  • Collect Supporting Docs
  • Track Service Effectiveness
  • Integrate with Your CRM/Helpdesk/Website

Service Providers

Marketing Agencies

  • Consumer Surveys
  • Opinion Polls
  • Campaigns
  • View Campaign Trends Real-Time
  • Build Customer Database

  • Track Order Status
  • Auto Response Templates
  • Subscription Plan Change
  • Hashtag Based Services
  • Start/Stop Services
  • Register Users

Automated Services


Media Support

Handles Text, Images, Files from Customers.

Save Support cost

Multi-Agent Support via Single Phone

Configurable Integration

Connects to In-house Customer Service Software & Webservices

Auto Response

Template Based Instant Replies
to Customers

Easy Supervision

Real-time Monitoring of
Customer Service Communication

Powerful Analytics

Real-time Trends of Service, Customer Behaviour

Access Anytime, Anywhere

Simultaneous Web Access to
Multiple Agents from Any Device

Cloud Backup

Secure Cloud Backup with
Powerful Search Filters


Businesses served in more than 25 countries already

Read What Our Clients Are Saying About Us

“The solution offered by BagAChat has been of great help to us. The application has enabled us to manage interactions received on social media in a seamless manner. Also, the BagAChat team provided us with all the required support in configuring the service.”

Anshuman Sharma,DGM & Hrishikesh Sabnis,Sr. Manager (India)


“Very useful application. We are able now to interact with more than 1000 customers daily with all our social media team behind. The support team always available and willing to do the extra miles for assistance and advices. Thanks Team.!”

Evrard Nezeko, Customer Services (Cameroon)


“Bag A Chat is an innovative company that not just brings a new support channel to us, but also enables us to follow up with our clients in a instinctive and easy way! Happiness is crucial to our clients and Bag A Chat has significantly increased it!”

Patrick Kopitz, Founder & CEO (Switzerland)


“Bagachat is an innovative platform bringing method to solve a madness in handling business messages. The service orientation and responsiveness of the team, in capturing voice of customer are impressive!”

Abhijeet Kumar, Head Delivery Operations (India)



Pay as You Go, Subscription Starting @ $25/month.

Comes with up-to 2 weeks free trial!


For Free Trial or Demo, Contact Us!